Return & Refund Policy

Thank you for shopping at our ecommerce website Raj Gharana Metals (Rajvi Sales). This Refund & Cancellation Policy explains the terms and conditions of refunds and cancellations for your purchases on our website.

Refund Policy: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may request a refund within 10 days from the date of delivery of your order. To be eligible for a refund, your item must be unused, undamaged, and in its original packaging. We reserve the right to refuse any refund request if the item does not meet these conditions.

To request a refund, please contact our customer service team at rajvisales2023@gmail.com. We will provide you with instructions on how to return the item and process your refund. The refund will be issued to the original payment method used to place the order within 5 business days after we receive the returned item.

Please note that shipping costs are non-refundable. You will be responsible for the shipping costs associated with returning the item. We recommend using a trackable shipping service and purchasing shipping insurance for your return shipment to ensure its safe and timely arrival.

Cancellation Policy: If you wish to cancel your order, please contact us as soon as possible. We will do our best to cancel your order before it is shipped. If your order has already been shipped, you may still cancel it, but you will be responsible for the shipping costs associated with returning the item. Once we receive the returned item, we will process your cancellation request and issue a refund to the original payment method used to place the order within 5 business days.

Changes to this Refund & Cancellation Policy: We may update this Refund & Cancellation Policy from time to time. We will post the updated policy on our website and notify you of any material changes. Your continued use of our website after any such changes constitutes your acceptance of the revised policy.

Contact Us: If you have any questions or concerns about our Refund & Cancellation Policy, please contact us at rajvisales2023@gmail.com.